Search results by user ID 2116

Re: E-mails delivered to wrong mailbox

Tonyp — Mon, 15 May 2006 11:43:54 GMT

Thanks for the responses guys. This isn't a BCC or even CC issue, I have explained that problem to the client and they understand it. The issue is only when there is only one recipient of the mail and it appears to match the global mail box rules OK and yet it still goes to the wrong mailbox.

I would go SMTP but they are stuck for now in a contract that doesn't offer that option. If things get sticky then I think a third party pop product would be my choice.

Interesting that you suggest contacting MS support David. Coming from a small dealer background I have always assumed that the cost would be prohibitive. It's that mentality that my time doesn't cost anything that is so hard to overcome in a very small business where I am the owner. I would be interested to know more about how support works, at what point do the support people decide who is to blame and whether or not to charge?

E-mails delivered to wrong mailbox

Tonyp — Mon, 08 May 2006 13:04:52 GMT

I'm sure I am not the only one suffering from this. We use the POP3 connector in SBS at a couple of our client sites and use a global mailbox with rules to distrubute the mail. Every now and again an e-mail that appears to be correctly addressed in the header information gets delivered to the wrong mailbox. I can't see anything wrong with the original mail address and it meets the rule precisely and yet in the Message Tracking centre it looks as if it was addressed to completely the wrong person. Whenever I send a test message to check this out of course it always goes to the correct mailbox! Its very frustrating and I'm beginning to feel like it is just a fault in the pop connector tool.

Here is a couple of extracts from the e-mail header (anonomized of obviously)

From: "xxxxxxx Reid" <xxxxxxx@btinternet.com>
Message-ID: <000001c67074$2ee73760$0100a8c0@xxxxxxxEvans.local>
To: <xxxxxx.Jones>

X-Original-To: evans@xxxxxxxxxx.net

Any thoughts?

Re: Send As and Send on behalf

Tonyp — Sat, 18 Mar 2006 11:12:56 GMT

Hi David

Thanks for that reply, I feel slightly embarrassed. My only excuse is that I didn't set up this network and frankly it was a mess when I took it over. But that doesn't excuse the fact that I had failed to check on how many users were configured as admins on the network (most of them it turns out). The guy in question sending mails as somebody else was, of course, an admin and so were the two users on our internal network that I used to verify the situation. I have now proved satisfactorily that non admins can't do this. They can however try to do it by adding the From field and putting in another users name.

My tack was to take away the ability to make the From field visible but I guess that simply isn't a choice, never mind. Thanks a lot for helping to clear that up and bringing me down from the entirely wrong tree that I was busily barking up!

Re: Send As and Send on behalf

Tonyp — Sat, 18 Mar 2006 09:44:17 GMT

This kind of relates to a problem I have been wrestling with. I've posted in Smallbiz and SBSPI but so far nobody has come up with an answer.

A client recently contacted me to say that one of their users has stumbled on the fact that when typing an e-mail they could go to Options and choose the 'From' field and then send the e-mail as if it had come from somebody else on the network. I tried if for myself and its true. There must be some easy way of controlling this. I've looked at trying to turn off that particular field in the registry but I can't pin it down.

Anybody got any ideas?